One Call
By Yilmaz Yildirimlar
In December 2008 I was living in Manchester, running the Radisson Blu Hotel in the Airport area. Just before Christmas, one evening, when I was preparing to switch off the light, grab my briefcase and run home to my family, the sound of the phone ringing broke the winter silence and an inner voice told me that it would be a good idea to return and see who it was… I will never forget that phone call which changed our life and moved my family and me onto a different track… I will always remember my boss’ voice on the phone saying: “We need you in Bucharest! How soon can you start there?”
I bent over and put my briefcase down, sat down on my chair, listened to the voice and focused on the window to a faraway spot, beyond the airport lines. This is where my Romanian journey began…
I must confess I had some doubts in the beginning about Rezidor’s choice to have me in Bucharest. Questions like why me and particularly why in an Eastern European country flooded into my mind. I am an Austrian citizen, with a multicultural background I admit, born in Istanbul, brought up in Vienna and adjusted to Amsterdam and London life over the last few years. My knowledge of Bucharest and Romania was too shallow and that scared me a little. But when I first saw the newly opened Radisson Blu Hotel, walked onto the property and met the people, all my uncertainties were quashed.
By January 2009, I was already settling into the Romanian capital and in January 2011 Radisson Blu Hotel, Bucharest was awarded Carlson Global Hotel of the Year for 2010. What an amazing ride together with people in Bucharest and and what unbelievable, surprising and excellent results and recognition we have achieved!
For me and my family, everything changed 180 degrees. New house, new neighbours, new school and preschool for our two kids, new city, language, mentality and way of living. Yet in all this fresh and undefined beginning, I had the most delightful surprise in finding a strong multicultural business community which quickly strengthened our bonds to the local environment.
They say that “Romania is the country of all opportunities”. This goes, as in all modern civilizations with no exceptions, both ways – good and bad. It is up to each person to discern which one will bear more importance in their lives! My experience in Romania has enriched me and my family in such a way that now, after two years of residency here, when our non-Romanian friends discuss about Romania, we feel responsible and very much in tune with local reality, and we clearly see that we have grown roots here. We are linked to Romania through our memories and through our childrens’ memories. We suffer when something goes wrong or when Romania is judged too harshly or is misunderstood, and we stand up and defend what we know and we are proud when we succeed. Like any Romanian, I could definitely name several areas to improve in our society, like the bureaucracy, infrastructure, mass solidarity or the politicians’ empathy towards the community reflected in quality of life. Beyond all these though, newcomers to Romania will discover a cultural and business elite very much similar to the ones to which they are accustomed in their native countries and they will gradually understand and gain respect for the Romanian people and their history, the city’s architecture, street names, markets, arts in their various forms and expressions, or in Romanian culinary delights.
One century after the interwar period when Romania and particularly Bucharest had reached cultural and economical recognition, I am now very proud to tell my friends abroad that I manage a beautiful 5-star hotel on the famous Calea Victoriei, so full of fascinating history, in the heart of the city, one step away from the emblematic Romanian Atheneum, the Central University Library – offered as a gift to students by King Carol 1st in 1895, or the National Art Museum hosted at the Royal Palace. Following the pattern of history, I understand that being on Calea Victoriei represents not only an important central location but most of all the guarantee of a high-class exquisite type of business. This brings me to the phone call I mentioned earlier, which in fact did not only change my life, but more importantly offered me a springboard to a global top positioning in our hospitality business.
Romania is a magnificent country, very much like Switzerland or Austria in the mountain areas. With all its Oriential and Occidental tradition and history and Balkan flavors, together with people’s Southern warmth, Romania has fused with my own personality and offered me something irreplaceable and difficult to find in modern Western society: solid, genuine, incorruptible and pure friendship, beyond business partnerships. I own this feeling. It is my real income from my Romanian experience, no matter when the phone may ring again….